Support for Trade Customers

Everything you need to know as a Trade customer about wholesale and support for Loopwheels products.

Welcome

Our international distributors and UK retailers are shown on our find a retailer area.

We welcome new distributors and retailers in places where Loopwheels are not yet available locally.

You must understand active manual wheelchairs and the people who use them! If this is you, please request an application form here and return it to us.

We are here to help you

For our existing trade customers, our team are here to support you.

If you need any of the following, please contact us

  • order forms
  • a list of product codes
  • current price lists
  • our international terms and conditions of sale
  • Marketing images and promotional videos
  • a quote for demo wheels  – to help you offer trials to your customers or for exhibitions, shows and events.

We have permission to use and supply lifestyle images of real customers out and about enjoying Loopwheels, in different settings and with different wheelchairs and power attachments, as well as product images for your website. Here are some examples:

If you have a more technical question

For most questions about mounting and use of Loopwheels, of course consult our user manuals, available to download in English and other languages.

Contact us for further help with questions about mounting push rims, axle pins diameters and lengths.

We offer a repairs service: many Loopwheels travel thousands of kilometres in their lifetimes and may need some maintenance from time to time, whether before or after the end of the warranty period.

For these and any other questions, please give us a call or contact us by email. The best time to reach our sales support team is usually 9am – 1pm UK time Monday to Friday and our phone number is +44 (0)1623 860909. 

We are a small team of real people who like speaking to other real people too –  so pick up the phone or drop us an email!

Benefits of Loopwheels

Check out Support for Clinicians for information about research studies and other evidence about how Loopwheels can help specific clients and conditions.

MDR – Medical Device Regulations

Loopwheels are an accessory to a wheelchair and so subject to regulatory controls under Medical Device Regulations as a Class 1 Medical Device, in the EU and in other countries.

You can download our declarations of conformity and find out more in the Technical Excellence section.